AKQA Redefines the Future of UPS in the Evolving World of E-commerce
UPS, in partnership with AKQA, is introducing "UPS Global Reimagined," a customer-centric digital experience designed to redefine the future of UPS in the evolving world of e-commerce.
This app, available on iOS and Android, is more than just an update; it's a step towards a simplified, engaging, and holistic mobile experience. AKQA focused on addressing the core needs of both shoppers and shippers, identifying over 50 essential features to create a seamless, mobile-driven experience.
Key Features:
- Track incoming packages with detailed maps and information
- Create shipments on-the-go
- Receive real-time package updates via email, text, or home screen alerts
- Easily manage account preferences from the palm of your hand
Revamped Design:
The interface and design have undergone a significant transformation. Accessing essential features like tracking, shipping, and account management is now more straightforward. We've also introduced exciting new features, including the 1Z scanner and home screen widget.
Enhanced Functionality:
By leveraging native features like the camera and contacts, the app ensures an intuitive experience. Mobile-first business owners will find tools like instant shipping quotes and rich visual tracking details game-changing.
Time-saving Benefits:
The improved app streamlines the user experience with features like address autofill and UPS's quickest shipping flow ever. Now, customers can track outbound packages on-the-go and enjoy a detailed view of their package's status with customizable delivery options.
